On Ringhio.net, we ship to Italy and the Islands, Austria, France, Germany, Ireland, the Netherlands, Portugal, Spain, Belgium, Finland, Monaco, Norway, the United Kingdom, the Czech Republic, Slovakia, Slovenia, and Sweden.
If you wish to receive your goods in locations other than those listed, please send an email to info@ringhio.net. We will do our best to meet your shipping needs.
For more information on delivery times and shipping rates, please contact our customer service.
You can request a return within 15 days from the delivery date. Returns are accepted only for new, unused items in perfect condition. If, upon inspection, a returned item is found to be used or damaged, no store credit will be issued, and the customer will be responsible for collecting the item at their own expense. Return shipping costs, as well as any packaging costs, are borne by the customer, unless the return is due to our mistake (e.g., wrong or faulty item): in that case, we will cover all return costs. Once the returned item has been received and verified, we will issue a store credit equal to the amount paid for the returned products, excluding the original shipping costs. The credit can be used for a future order on our website and will be valid for 12 months from the date of issue. Please note: Personalized items, such as engraved collars, cannot be returned, in accordance with Article 59 of the Italian Consumer Code.
Our products are handcrafted with great care and attention, which means that shipping times may vary from 7 to 10 business days. However, we are constantly striving to speed up the process and ship your orders as quickly as possible.
We will refund the cost of the product and the original shipping fees within 15 working days from the date of receipt of the goods, using the same payment method.
Shipping costs are 12 euros.
To ensure the complete security of your online payments, we accept only and exclusively the following payment methods: PayPal - Credit Card - Bank Transfer in Advance - Satispay.
On Ringhio.net, we ship to Italy and the Islands, Austria, France, Germany, Ireland, the Netherlands, Portugal, Spain, Belgium, Finland, Monaco, Norway, the United Kingdom, the Czech Republic, Slovakia, Slovenia, and Sweden.
If you wish to receive your goods in locations other than those listed, please send an email to info@ringhio.net. We will do our best to meet your shipping needs.
For more information on delivery times and shipping rates, please contact our customer service.
Our products are handcrafted with great care and attention, which means that shipping times may vary from 7 to 10 business days. However, we are constantly striving to speed up the process and ship your orders as quickly as possible.
We will refund the cost of the product and the original shipping fees within 15 working days from the date of receipt of the goods, using the same payment method.
Shipping costs are 12 euros.
You can request a return of the product within 15 days from the date of delivery. The shipping costs for the return, packaging, and any other expenses related to the return are the responsibility of the customer.
Note: Personalized products, such as engraved collars, are not eligible for return as specified in Article 59 of the Consumer Code.
To ensure the complete security of your online payments, we accept only and exclusively the following payment methods: PayPal - Credit Card - Bank Transfer in Advance - Satispay.
